Frequently asked questions

We have landed and want to go for a coffee first. Is that possible?

Unfortunately this is not possible, as our schedule depends on plane arrivals. Therefore, call us as soon as you have picked up your suitcases, and go up to the departure area. A driver will then be there with your car.

I'm standing down here by the taxis and buses and can't find my car...

You probably are downstairs at the arrival area. Please go back to the terminal and go up to the departure area (escalator or elevator).

How do I find the driver when I want to get my vehicle back?

The driver awaits you upstairs at the departing area in the second lane.

How does the payment work?

Payment is due in cash when you get your car back. We will send you an invoice with the stated VAT by e-mail.